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IT Support
for you

DISCOVER A DEDICATED EMPLOYEE WITH A PASSION FOR IT, EAGER TO LEARN, AND UNAFRAID OF CHALLENGES. GET TO KNOW ME BETTER THROUGH THIS PAGE.

VISION

VDI

efficient way of working

In my opinion, VDI is a fantastic technology that makes work easier for many teams. I would like to co-create and take care of such infrastructure on a daily basis, just as I am currently doing with traditional solutions.

Notebook in red and orange color

SERVICE DESK IT

What I am currently

engaged In

ACCOUNT MANAGEMENT

USERS

OTHERS

I work with Remote Server Administration Tools (RSAT), focusing on user account and group management. My responsibilities include creating, modifying, and deleting user accounts, as well as managing group memberships and access permissions.

account management
updating drivers, system and others

IT SUPPORT

HARDWARE

SOFTWARE

I am also responsible for updating systems, applications, and drivers, and performing repairs after unsuccessful updates. Failures are reported to global teams responsible for reliability engineering.

SERVICENOW

GLOBAL

LOCAL

On a daily basis, I work with the ServiceNow platform where I document my work, handle requests from users, global teams, and second-line IT support.

ticket management

STORY OF MY LIFE

The professional experience

Working in the industrial, IT, and logistics sectors teaches me to be accurate in proper planning and setting short and long term goals for myself. Global teams change my perspective, teach me to be flexible, and allow me to understand market dynamics and look at the business from different angles.

Image by Clark Tibbs

COMPANY

Let's talk about numbers

2y+

in SD Team

1000

Users

8+

Projects & activities

4031+

Tickets

Image by Ales Nesetril

My helpers

TOOLS

Powershell
Microsoft 365
Windows RSAT Tool
TypeScript programming language
BeyondTrust remote support enviroment
tickets platform
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