IT Support
for you

DISCOVER A DEDICATED EMPLOYEE WITH A PASSION FOR IT, EAGER TO LEARN, AND UNAFRAID OF CHALLENGES. GET TO KNOW ME BETTER THROUGH THIS PAGE.

VISION

VDI

efficient way of working

In my opinion, VDI is a fantastic technology that makes work easier for many teams. I would like to co-create and take care of such infrastructure on a daily basis, just as I am currently doing with traditional solutions.

SERVICE DESK IT

What I am currently

engaged In

ACCOUNT MANAGEMENT

USERS

OTHERS

I work with Remote Server Administration Tools (RSAT), focusing on user account and group management. My responsibilities include creating, modifying, and deleting user accounts, as well as managing group memberships and access permissions.

IT SUPPORT

HARDWARE

SOFTWARE

I am also responsible for updating systems, applications, and drivers, and performing repairs after unsuccessful updates. Failures are reported to global teams responsible for reliability engineering.

JIRA

GLOBAL

LOCAL

On a daily basis, I work with the Jira platform where I document my work, handle requests from users, global teams, and second-line IT support.

STORY OF MY LIFE

The professional experience

Working in the industrial, IT, and logistics sectors teaches me to be accurate in proper planning and setting short and long term goals for myself. Global teams change my perspective, teach me to be flexible, and allow me to understand market dynamics and look at the business from different angles.